The Most Spoken Article on Gen AI consulting

Wiki Article

Step-by-Step AI Guide for Non-Tech Business Owners

A simple, practical workbook showing how AI can truly benefit your business — and where it may not be useful.
The Dev Guys – Mumbai — Think deeply. Build simply. Ship fast.

Why This Workbook Exists

Modern business leaders face pressure to adopt AI strategies. AI discussions are happening everywhere—from vendors to competitors. But business heads often struggle between two bad decisions:
• Accepting every proposal and hoping it works out.
• Declining AI entirely because of confusion or doubt.

This workbook offers a balanced third option: a calm, realistic way to identify where AI truly fits in your business — and where it doesn’t.

You don’t have to be technical; you just need to know your operations well. AI is simply a tool built on top of those foundations.

Best Way to Apply This Workbook

Either fill it solo or discuss it collaboratively. It’s not about completion — it’s about clarity. By the end, you’ll have:
• A short list of meaningful AI opportunities tied to profit or efficiency.
• Understanding of where AI should not be used.
• A structured sequence of projects instead of random pilots.

Think of it as a guide, not a form. A good roadmap fits on one slide and makes sense to your CFO.

AI strategy equals good business logic, simply expressed.

Step 1 — Business First

Begin with Results, Not Technology

Most AI discussions begin with tools and tech questions like “Can we use ChatGPT here?” — that’s backward. Instead, begin with clear results that matter to your company.

Ask:
• What top objectives are driving your business now?
• Which parts of the business feel overwhelmed or inefficient?
• Where do poor data or slow insights hold back progress?

It should improve something tangible — speed, accuracy, or cost. If an idea doesn’t tie to these, it’s not a roadmap — it’s just an experiment.

Skipping this step leads to wasted tools; doing it right builds power.

Understand How Work Actually Happens

Understand the Flow Before Applying AI

AI fits only once you understand the real workflow. Simply document every step from beginning to end.

Examples include:
• New lead arrives ? assigned ? nurtured ? quoted ? revised ? finalised.
• Customer issue logged ? categorised ? responded ? closed.
• Invoice issued ? tracked ? escalated ? payment confirmed.

Every process involves what comes in, what’s done, and what moves forward. AI belongs where the data is chaotic, the task is repetitive, and the result is measurable.

Step 3 — Prioritise

Score AI Use Cases by Impact, Effort, and Risk

Not every use case deserves action; prioritise by impact and feasibility.

Map your ideas to see where to start.
• AI Quick Wins: easy and powerful.
• Strategic Bets — high impact, high effort.
• Optional improvements with minimal value.
• High cost, low reward — skip them.

Add risk as a filter: where can AI act safely, and where must humans approve?.

Small wins set the foundation for larger bets.

Foundations & Humans

Get the Basics Right First

AI projects fail more from poor data than bad models. Check data completeness, process clarity, and alignment.

Design Human-in-the-Loop by Default

AI should draft, suggest, or monitor — not act blindly. Build confidence before full automation.

Common Traps

Steer Clear of Predictable Failures

01. The Demo Illusion — excitement without strategy.
02. The Pilot Graveyard — endless pilots that never scale.
03. The Full Automation Fantasy — imagining instant department replacement.

Choose disciplined execution over hype.

Partnering with Vendors and Developers

Your role is to define the problem clearly, not design the model. State outcomes clearly — e.g., “reduce response time 40%”. Expose real examples, not just ideal scenarios. Clarify success early and plan stepwise rollouts.

Transparency about failures reveals true expertise.

Signs of a Strong AI Roadmap

How to Know Your AI Strategy Works

You can summarise it in one slide linked to metrics.
Your team discusses workflows and outcomes, not hype.
Ownership and clarity drive results.

Essential Pre-Launch AI Questions

Before any project, confirm:
• What measurable result does it support?
• Is the process clearly documented in steps?
• Is the data complete enough for repetition?
• Where will humans remain in control?
• How will success be measured in 90 days?
• If it fails, what valuable lesson remains?

The Calm Side of AI

AI done right feels stable, not overwhelming. Focus on leverage, not hype. When executed well, AI simply amplifies how you already win.

Report this wiki page